The primary function of the Records Division is document retention, storage, destruction, and retrieval of both electronic and
manual records. The Records Division is also responsible for answering the main phones and staffing the reception area of the main lobby.
Other services include requests for open records materials, processing and approval of reports to include accident reports, local records checks, RV and solicitor permits, and monthly statistical reports.
The Records Division's hours of operation are Monday through Friday, 8 a.m. to 6 p.m. The division is located at the Frisco Police Department headquarters building in the main lobby on the first floor.
Alarm Permits
The City of Frisco's new alarm ordinance took effect on March 1 of this year. To review the ordinance, renew your alarm, or apply for a permit, please visit Frisco Alarm Permits or call 877.892.5871.
Block Parties
Block parties are events that include all residents in a community. Please complete the Block Party Registration form, the Event Coordinator Acknowledgment form, and provide a map with references as to where the block party will be held at least two weeks prior to the event. If you have any special requests (e.g. visits from McGruff, police or fire equipment, etc.), please note this on the registration form. Once your block party is approved, you may contact Public Works in order to pick-up cones for your event.
Crash Reports
Motor vehicle crash reports, written by the Frisco Police Department, are available for purchase online. The cost of an online crash report is $6.
To obtain an accident report in person or by mail, complete a Request for Crash Report and return the form to the police department, along with payment of $6 (or $8 for certified reports). Checks should be made payable to the City of Frisco. Crash reports are usually available 3-5 business days after the accident.
Driver's Crash Reports (CR-2) are also available online. The CR-2, also called a "blue form," can be completed by a driver of a vehicle involved in a crash that is not investigated by a law enforcement agency. Additionally, the blue form can only be used when there is no injury to any person involved in the crash and the value of damaged property is not in excess of $1,000. More information on the blue form's use is located on the first page of the form.
Local Records Check
The Request for Local Records Check form must be returned in person and a valid driver’s license or other official photo ID is required. There is a $5 charge per request. The request will take between 3-5 business days to process.
Public Information Requests
The Public Information Act governs information that a governmental body collects, assembles, or maintains and states that the information is, in general, either open to all members of the public or closed to all members of the public.
The Public Information Fact Sheet will provide you with more information and assist you with your Public Information Request. You may email your request form to PDPIRs@FriscoTexas.gov.
Solicitation Permits
City ordinance prohibits solicitation or distribution of handbills without first obtaining a written permit. Political and religious handbills do not require a permit. Knocking on the door and asking you to vote for a candidate or talking to you about religion is not soliciting.
The solicitation permit application must be submitted in person, along with a non-refundable fee. The first two pages of the application are to be completed by the on-site solicitor supervisor, and the last page is to be completed by each solicitor. A valid driver’s license or official photo ID is required and a criminal background check will be performed. A copy of the handbill or flyer must also be submitted and it must have the company name, address, and phone number printed on it. The cost for a solicitation permit is $35 per person.
Please see the Solicitation Ordinance for complete guidelines.
Additional Information
Please direct all questions or concerns to Records Manager Teresa Presley at 972.292.6050. Additional contact information for the Records Division is on the Contact Information page of our web site, or you may email the division at Records@FriscoTexas.gov.