The Meter Division is responsible for the installation of residential, commercial, and the distribution of fire hydrant meters. The Meter Division reads, repairs, replaces, and helps customers understand how water meters work. This Division is implementing a remote-read transmitter retrofit program and a meter change-out program. The Meter Division takes pride in the accurate reading of every meter, every month as a way to promote water conservation.
Originally, the City of Frisco manually read each individual water meter. The Meter Division is currently installing radio transmitters on all existing meters. This device allows our meter readers with special computer receivers to read meters by slowly driving down the street. The meter readings are transmitted by radio to the computer and then downloaded into the utility billing software. This process has significantly improved the accuracy and efficiency of meter reading. All new meter installations are already equipped with this technology.
Meter Change-Out Program
In February 2005, the Public Works Department began Its meter “change out” program as recommended by the Texas Commission on Environmental Quality (TCEQ) and the North Texas Municipal Water District (NTMWD). These recommendations suggest water meters be “changed out” every ten years, on residential and commercial properties. For questions regarding the program, please call 972-292-5800.
Did you know the Meters Division has an employee on-call, 24 hours a day, 7 days a week, 365 days a year? If you need assistance after regular business hours, please call the Public Works Department at 972-292-5800 and the on-call technician will be dispatched to your home or business.