Please note that the Environmental Services offices and the Environmental Collection Center will be CLOSED for the Thanksgiving holiday on Thursday, November 26, Friday, November 27 and Saturday November 28. We will reopen to the public the following Monday. When we are closed, please do not leave items outside of our gate because they may pose a danger to nearby animals and people. This is considered ILLEGAL DUMPING and may be prosecuted as such.
HOLIDAY TRASH AND RECYCLING SCHEDULE
There will be no trash or recycling services provided on Thanksgiving Day, Thursday, November 26. If your regular service day is Thursday, services will be provided on Friday. If your service day is Friday, your services will be provided on Saturday. For more information, please see the Holiday Schedule page.
CHUNK YOUR JUNK
The next Chunk Your Junk will happen on Saturday, February 13 at 6616 Walnut Street.
Chunk Your Junk takes place from 8 a.m. until 12 p.m. Frisco residents with a utility billing account can donate, recycle or throw away common household items. Map to event here.
Don't want to wait? Visit our Environmental Collection Center on Wed 2-5 p.m. and Sat from 8 a.m.-1 p.m. Learn more about what we accept during open hours.
Trash can be taken to the Custer Transfer Station at 9901 Custer Road in Plano, open Mon-Sat 8am-4pm. Please bring your driver's license and a current Frisco water bill with matching address when you visit.
Please note: we ask that residents do not drop off ANY items outside of our Environmental Collection Center or Environmental Services when we are CLOSED. Many people do not realize that this is considered ILLEGAL DUMPING and may be prosecuted as such. One reason for this is that items dumped outside of Environmental Services, especially dangerous chemicals, may become a nuisance and pose harm to children and/or animals.
If our gate is closed and locked, this means that our facilities are CLOSED and we are unable to accept items until we reopen to the public. Even if inclement weather forces the Environmental Collection Center to close, the illegal dumping rules still apply. We appreciate residents' understanding in this matter. If you have questions or would like to verify the Collection Center's hours, please feel free to call us at 972-292-5900 or email us at EnvironmentalServices@FriscoTexas.gov.
SIGN UP FOR FRISCO E-NEWS SERVICE TODAY
Receive timely email updates about trash/recycling service delays and other inclement weather information. This service helps keep residents informed of important news affecting our city. Sign up today - click here.
REPORTING MISSED TRASH OR RECYCLING
If your trash or recycling is missed on your regular service day, please call or email us as soon as possible the following morning. It is less likely the Progressive drivers will be able to return to an area if misses are reported several days afterward.
Customer Service - EnvironmentalServices@FriscoTexas.gov
Billing Inquiries – EnvServicesBilling@FriscoTexas.gov
Our Mission: To be dedicated, environmentally responsible stewards of our community and the earth.
Our goal is to sustain and improve the quality of life of all who call Frisco their home and to safeguard our natural resources for present and future generations. We are responsible for residential recycling and trash services, commercial building waste and recycling services, environmental education and outreach, and household hazardous waste safe disposal.
(Please use main number 972-292-5900 for all customer service calls.)
Download your own copy of the Environmental Services Brochure.