6101 Frisco Square Blvd., first floor
Frisco, TX 75034
Monday - Friday
8 a.m. to 5 p.m.
**IMPORTANT UPDATE** The City of Frisco can now accept credit and debit card payments through our website. Visa, MasterCard, Discover and American Express credit card transactions will be charged a 2 percent convenience fee. Payments can also be mailed, paid in person at City Hall or automatically withdrawn from your checking or savings account. The City also plans to offer ebilling in the near future, as we implement upgrades to our billing system.
We appreciate your patience during these past months!
All debit card transactions will incur the same processing fees as credit card transactions (convenience fee and municipal transaction fee) when paid online.
____________________________________________________________________________________Please download and complete a residential /commercial application for new service, or to transfer or disconnect service.
For after hours water and sewer emergencies, please call 972-292-5800.
If your trash or recycling is missed on your regular service day, please call Environmental Services as soon as possible at 972-292-5900. It is less likely the Progressive drivers will be able to return to an area if misses are reported several days afterwards.
If you would like to drop off your payment after hours, please use the night drop box behind the Frisco Public Library at 6101 Frisco Square Blvd. These payments are picked up every weekday morning before 7:30 a.m.