Below are some questions frequently asked. If you have a question not found below, feel free to contact Frisco Fire Safety Town at 972.292.6350 during normal business hours.
What are the hours of operation for Frisco Fire Safety Town?
Our hours of operation are from 8:00 a.m. until 5:00 p.m., Monday through Friday.
How do I schedule a program at Frisco Fire Safety Town?
Programs can be scheduled either online or by phone at 972-292-6350.
To schedule a school study trip online use the Schools Register Classes Online icon from the home page, you will access the availability calendar and registration form. Once your registration is submitted, a confirmation will be emailed to you when the request is booked. Safe and Sound Walk Around Tours and Scout Programs should be registered by phone. For Summer Programs and Tours, click on the yellow Summer Programs box on the homepage.
What ages may attend classes at Frisco Fire Safety Town?
Frisco Fire Safety Town has programs designed for children who are currently attending or have completed kindergarten through fifth grades. Safe and Sound Walk Around Educational Tours are available daily for those who are too young for safety programs.
May other school districts and groups attend programs at Frisco Fire Safety Town?
Yes! During the school year, daily safety education programs are dedicated to elementary school students. As a founding sponsor, Frisco I.S.D. elementary students are given the first available opportunity to schedule programs. However, remaining open program dates are offered to other groups and districts.
We also offer programs during the week of spring break and throughout the summer months in order to provide daycares, community groups and individuals across the area the opportunity to visit Frisco Fire Safety Town. Information regarding those programs is available under the Programs tab.
For children too young to attend classes, we offer daily Safe & Sound Walk-Arounds (educational tours) at Frisco Fire Safety Town. During the walk-around, children and adults have the opportunity to learn a variety of safety lessons while touring the indoor and outdoor areas of the facility. Safe & Sound Walk-Arounds occur Monday through Friday. During the school year we schedule these between 2:30 and 3:00 & 3:30 PM daily. The visit last approximately thirty minutes. (Jeep and bike rides are not part of the Safe and Sound Walk Around tour.) Individuals or groups are welcome! We encourage you to pre-schedule your walk around; this ensures that we do not have any conflicting programs at the same time. Contact Frisco Fire Safety Town at 972.292.6350 to reserve a Safe & Sound Walk-Around date and time. For summer walk around tours, click the yellow Summer Programs box on the home page to schedule online.
Is there anything for my preschooler to do at Frisco Fire Safety Town?
Preschoolers are invited to attend a Safe & Sound Walk-Around (educationsl tour) of Frisco Fire Safety Town. During the walk-around, which usually last approximately thirty minutes, children and adults have the opportunity to learn various safety lessons while touring the indoor and outdoor areas of the facility. The walk-around also features a kid-friendly fire engine that children love to explore! The youngsters are invited to practice crosswalk safety and pedestrian skills in our mini-town after the tour. (Jeep and bike rides are not part of the tour.)
Is there a fee to attend the programs?
There is no fee for our visitors. All tours, school year and summer programs as well as events are funded jointly by the City of Frisco and the generosity of our many sponsors.
My children want to come and drive a jeep and ride bicycles at FFST. Can we stop by and do this?
After a classroom program has been completed, children are rewarded with the opportunity to participate in the outdoor activities within the safety of Frisco Fire Safety Town. We also offer rides to the public during our summer event: Friday Nights are Family Nights. This event runs 5-8 PM on Friday nights in June, July and August.
Do I have to schedule a Safe & Sound Walk-Around or can I just show up?
We encourage you to pre-schedule Safe & Sound Walk-Arounds. This ensures that we do not have a conflicting program at the same time.
I've seen some Frisco Fire Safety Town t-shirts that kids are wearing. Where can I buy them?
Our Frisco Fire Safety Town General Store is open and located just inside of our educational building. We sell t-shirts, ball caps, pencils, fire extinguishers, smoke detectors, weather radios and other items for both adults and children. New to the store are some of our most requested items - Frisco Fire Department t-shirts and outerwear!
Do you hold birthday parties at Frisco Fire Safety Town?
Unfortunately, we do not hold parties at Frisco Fire Safety Town. However, the Frisco Fire Department has a long-standing tradition of hosting children’s educational Birthday Parties at each of Frisco's six fire station. Parents (or grandparents) who live or work in Frisco may schedule a party for their child. Please visit the Community Education page of the Frisco Fire website for more details, by clicking the Birthday Parties link above. Residents who would like to schedule a birthday party at one of our fire stations should contact Pam Nelson at 972.292.6313 during normal business hours.